Get help with CorrCoach.
If the app showed you an error code, start there. It opens the public fix steps for that problem.
No code? Email support@corrcoach.com or sign in to check your account.
Check the code before you write to us.
Each code opens a public explanation that doesn't reveal your workout data or our internal systems. Search for any code above, or pick a common one below.
- CC0400 · 0xCC0400Request format problemCorrCoach could not accept the request as submitted.
- CC0401 · 0xCC0401Session expiredYour sign-in session is missing, expired, or could not be refreshed.
- CC0402 · 0xCC0402Billing action requiredThe action needs an active plan, entitlement, or AI credit balance.
- CC0403 · 0xCC0403Access not availableYour account is signed in but does not currently have access to that action.
- CC0404 · 0xCC0404Item not foundCorrCoach could not find the requested workout, invite, page, or record.
- CC0409 · 0xCC0409State conflictThe request conflicts with the current server state.
Browse specific causes by area
Still stuck? Tell us.
A person reads every message. Add the error code if you have one, and your email if you want a reply.
Other places to look
For lane capabilities, use the plan comparison page. For account data, use the privacy policy or accessibility statement. For connected-device questions, start with the Integrations page in the app, or write to us above.